Jodie Fraser of Fraser Allen Estate Management explains why customer service is part of a good sales process for every business.
Browsing: Customer Service & Marketing
James Dilgul, Head of Marketing at Fixflo, provides a run down on digital marketing techniques for block managers.
According to a FixFlo survey, 82% said they lost clients because customer expectations were misaligned with the actual services received.
Mark Briggs, Director at Barrett Corp Harrington, tells us why while great customer service is vital, team communication is paramount.
Belinda Thorpe, Managing Director of Residentsline, discusses why good customer service is such an important part of her brand.
Laura Severn, a Director at LMP Law, does the maths for us to see if there’s a magic formula for holding on to your clients.
Mark Scarisbrick at JB Leitch, let’s us know what makes for a great customer experience and why it’s important to remain a ‘constant friend’.
Lorna Monks in the Property Management Team at Brethertons, gives us her thoughts on the keys to great customer service and client retention.
Check out these top customer satisfaction tips from Andrew Bull, Client Services Manager at 4site Consulting.
How do you make your company stand out from the rest? It’s all about customer service, says Jamie Willsdon, Future Group.