Mark Scarisbrick, Client Services Director at JB Leitch, discusses the commercial importance of good client service.
Browsing: Customer Service & Marketing
Customer Service expectations and approaches are rolling with the times, just like everything and everyone else in the current climate.
During the pandemic, so many businesses were struggling to keep afloat – staff shortages and working from home.
From the back office to assisting residents on-site, FirstPort employees are dedicated to delivering the highest standards of customer support.
In the age of the Internet, information is more accessible than ever, providing consumers with increased expectations over the service they receive.
It is important for those living with dementia that the communal areas are a welcoming and safe environment.
As a business, over the last 12 months, we have been focused on how we use technology to transform the way we support our customers.
Ian Hollins, Managing Director at Clear Building Management discusses how managing agents can protect employees’ mental health and wellbeing.
Clear Building Management answer some FAQs on switching managing agent and explains why it might not be as much hassle as you’d think.
London Flats Insurance understands the importance of providing excellent customer service to ensure repeat business.