When reviewing your next lift maintenance contract, don’t just ask, “How much does it cost?”

For residents of historic mansion blocks and converted buildings, the lift can be much more than a means of getting from one floor to another.

What happens when the lift at the heart of that building reaches a point where it needs significant refurbishment, modernisation or replacement?

So, how can you tell whether your lift maintenance contractor is delivering the level of service your building deserves?

What does major works mean when it comes to lifts, and how do you tell whether your building needs a repair, a modernisation, or a full replacement?

In recent months, a recurring theme has emerged across the lift industry where lift projects are taking longer to get moving.

By fostering awareness and practising small acts of kindness, we can all contribute to a more positive, human-centred environment across the buildings we manage and occupy.

Request an independent lift inspection and gain a clear, independent view of your lift’s true condition, so you can make informed decisions with confidence.

Data will drive maintenance. Predictive analytics will reduce downtimes. Integration will enhance resident experience.

For many property managers, a failing lift is more than just an inconvenience; it’s a reputational risk.

The recently updated BS EN 81-76:2025 standard brings these priorities into sharper focus, especially where lift safety and emergency preparedness are concerned.

Health and safety compliance is vital for the comfort and safety of residents, but also for the legal protection of directors and officers

Maximising outdoor spaces is a great way to add value to a residential block, attract new residents and boost current resident satisfaction.

To ensure compliance with insurance regulations and to reduce breakdowns, effective maintenance is essential.

Ensuring compliance with lift insurance regulations, effective maintenance is essential to reducing breakdowns and avoiding accidents.

For resident leaseholders in a block of flats, the lifts in the building can hold varying importance. For some, they’re a welcome convenience. For others, a lifeline. For everyone using a lift, a lot of trust is placed in the managers of the block of flats.

London-based vinyl lift transformation specialists Distinct Lift Wraps, have revealed details of their bespoke service. Their expertise and experience in lift wrapping enables property and block managers to give their lifts a refreshing and professional make-over at a fraction of the time and costs as alternative options. 

Understand more about looking after a property with a lift and how it brings with it another layer of responsibility to your residents.

We asked the the team from Ardent Lift Consultancy to walk us through the important stage of consultancy in the Section 20 process.

Ardent Lift Consultancy discuss the Section 20 process that must be followed when major lift works are undertaken.

Sinead Campbell from London Flats Insurance explains the importance of Engineering Inspection and Insurance.

Daniel Cheesman, Associate at ARDENT Lift Consultancy, walks us through the responsibilities of owning or operating a lift.

JB Leitch’s Phil Parkinson & Katie Edwards reflect on the responsibilities and options when communal services or facilities fail.

Gavin McGarty, Technical Manager at FirstPort, lets us know how they keep one of the UK’s largest lift portfolios going up and down.

Laura Severn, Director at LMP Law, looks at the division of responsibility when it comes to the maintenance of lighting, lifts and gates.

Katie Mooney from 4site Consulting looks at dutyholder responsibilities with a case study of a high-profile case in 2014.

Peter McCabe outlines some practical advice for residents on how to work with your management company to minimise problems with the lift.

Part of the many legislative documents relevant to lift installation is the LOLER [Lifting Operations and Lifting Equipment Regulations 1998].

There are consequences when the lift is problematic, and these bring added pressures to bear on busy property managers.