London Flats Insurance understands the importance of providing excellent customer service to ensure repeat business.
Browsing: Customer Service & Marketing
BCH are proud of how they have responded to challenges of covid lockdown and restricted methods of working.
Daniel Bull from 4site Consulting discusses how his role in Client Services has had to adapt over the last year.
The thrill of getting a new client is always rewarding and building on the initial introduction to our business is a priority for the team.
How Good Communications & Engagement Have Been Critical in Providing Effective Client Services.
IRPM CEO Andrew Bulmer tells us why communication is the key to great customer service…
Attitudes and expectations of customers are shifting with the need to have 24/7 access to information and customer support.
There’s no better time to improve your engagement writes Christopher Bevan, Commercial Director at 30Seconds Tech.
Today’s building residents are living in an increasingly service-dominated culture, leading them to expect more from their block manager.
Ian Hollins explains how Clear Building Management’s investment in technology is driving an enhanced customer service experience.