Daniel Bull from 4site Consulting discusses how his role in Client Services has had to adapt over the last year.
Browsing: Customer Service & Marketing
The thrill of getting a new client is always rewarding and building on the initial introduction to our business is a priority for the team.
How Good Communications & Engagement Have Been Critical in Providing Effective Client Services.
IRPM CEO Andrew Bulmer tells us why communication is the key to great customer service…
Attitudes and expectations of customers are shifting with the need to have 24/7 access to information and customer support.
There’s no better time to improve your engagement writes Christopher Bevan, Commercial Director at 30Seconds Tech.
Today’s building residents are living in an increasingly service-dominated culture, leading them to expect more from their block manager.
Ian Hollins explains how Clear Building Management’s investment in technology is driving an enhanced customer service experience.
Charles Jamieson, Solicitor at Bishop & Sewell has been asked to write about what makes ‘good customer service’.
Belinda Thorpe, Managing Director of Residentsline describes how to grow your business by providing amazing customer service.