During the pandemic, so many businesses were struggling to keep afloat – staff shortages and working from home.
Browsing: Customer Service & Marketing
From the back office to assisting residents on-site, FirstPort employees are dedicated to delivering the highest standards of customer support.
In the age of the Internet, information is more accessible than ever, providing consumers with increased expectations over the service they receive.
It is important for those living with dementia that the communal areas are a welcoming and safe environment.
As a business, over the last 12 months, we have been focused on how we use technology to transform the way we support our customers.
Ian Hollins, Managing Director at Clear Building Management discusses how managing agents can protect employees’ mental health and wellbeing.
Clear Building Management answer some FAQs on switching managing agent and explains why it might not be as much hassle as you’d think.
London Flats Insurance understands the importance of providing excellent customer service to ensure repeat business.
BCH are proud of how they have responded to challenges of covid lockdown and restricted methods of working.
Daniel Bull from 4site Consulting discusses how his role in Client Services has had to adapt over the last year.