Customer Service & Marketing September 1, 2016James Biley advises us on Going back to Twitter basics Every day in the social world is different and if you’re interacting with customers it’s often difficult to know what that day will bring.
Customer Service & Marketing August 1, 2016Is it too late now to say sorry? Being typically British we often find it hard to say sorry, in fact just being rather proud in general we can find it a challenge.
Customer Service & Marketing June 1, 2016Are you being served… Socially? With businesses offering more online availability to customers, we find that the salesperson is missing in our day to day transactions.
