Browsing: Customer Service & Marketing

So excited to be back with my #BeMoreSocial column! The last couple of months have been extremely busy while I’ve been working on a project.

Here are five new approaches for managing agents who are looking to improve their leaseholder relationships.

Block Management is becoming increasingly difficult and walking the tightrope between clients and customers is challenging.

It’s no surprise to a block manager that many leaseholders might not understand what their service charge is paying for.

Ever noticed how familiar you become with a social media app or software feature without even noticing it.

Communication is one of the greatest challenges a block manager faces – dealing with landlord, leaseholder and freeholder matters.

Quite where a year has gone I really have no idea, but it’s that time of year again to share glad tidings and good will to all men and women.

A hashtag, those short links preceded by the pound sign (#), makes a word or a conversion searchable and groups all relevant context together.

From countries, governments, industry private and commercial through travel and more, we all have and are prepared to share our opinions.

Every day in the social world is different and if you’re interacting with customers it’s often difficult to know what that day will bring.