Customer Service & Marketing July 27, 2026Supporting Building Safety Through Resident Engagement For those responsible for higher-risk buildings (HRBs), it helps meet legal duties, builds trust and ensures residents understand the safety measures in place, their own responsibilities and how to raise concerns.
Cleaning and Maintenance January 28, 2025Building a Resident-First Approach to Communal Property Management In this article, we (FirstPort) explore the common challenges and solutions involved in communal property management.
Industry News July 8, 2024Putting the Resident at the Heart of Building Safety Section 91 of Part 4 of the BSA 2022 places a duty on the PAP to produce a resident engagement strategy, and to implement it.
