On site facilities within a block of flats can vary considerably. There may be a lift, a gym, maybe even a pool. For a block manager, management of on-site facilities and maintaining appropriate records is part of our job that we do every day.
However, as a dementia friendly business, we also consider those living in our managed properties who may be suffering with dementia. The communal area is an extension of your home, and it is even more important for those living with dementia that the communal areas are a welcoming and safe environment.

A few important things to consider…
Is the signage clear? Is the font simple to read with a good contrast of symbols and pictures? Signs for the exits are particularly important.
Are entrances well lit?
Are there any trip hazards or uneven surfaces that need to be improved?
In larger premises a seating area, in accordance with fire regulations, can be a big help. Research shows that people with dementia use ‘landmarks’ to navigate their way round. The more attractive and interesting the landmark (such as a painting) the easier it is to use for navigation.
Are the outside spaces, such as the communal gardens and car parks, properly maintained?
We work hard to maintain the developments we manage, and we are confident that we are using the right contractors, because how they deal with dementia care is just as important as the work they do. The main things to impress upon anyone visiting the property would be to:
- Approach in a friendly manner
- Establish and make eye contact
- Talk clearly and give time for a response
- Be patient, gentle and kind
- Treat the person with Dementia as a member of your own family.
Designing with Dementia in Mind
When developers start to consider ways to design a communal area, that is inviting for all, there can be challenges along the way.
People with dementia have very different degrees of impairment. The only way of dealing with this is to get it right for the most impaired and it will be right for everyone. Thus, you put in lots of light, lots of contrast, try and ensure the areas is as quiet as possible and so on.
Designing more dementia-friendly housing or becoming a more dementia-friendly housing provider means being able to help people stay in the setting of their choice for as long as possible.
The Power of Mindful Design
The King’s Fund (2013) found that for people with Dementia, improving an environment can:
- Reduce the incidence of agitation and behaviours that challenge
- Reduce the need for antipsychotic medication
- Reduce falls
- Promote independence
- Increase engagement in meaningful activities
With this in mind, the Building Regulations Approved Document Part M provides information on ramps and steps to ensure an accessible and safe passage around the building as well as ensuring wall mounted switches, socket outlets and other controls are accessible.
Parking Facilities

Finally, it is important to review parking facilities immediately outside the property for safety, particularly if there is a drop off area. It could also be appropriate to create larger parking spaces or offer family spaces (rather than just parent and child). This can make a huge difference if someone is not yet eligible for a blue badge but is experiencing cognitive difficulties.
It is also vital to check the route from the car park to the building, to ensure there are safe walkways and designated crossing paths.
All of the above can make a world of difference to someone living with dementia and may well keep them in their own home for so much longer.