As significant reforms to Right to Manage (RTM) legislation took effect on 3 March 2025, Tailored Management Support Ltd (TMS) highlights its services to support self-managing Right to Manage (RTM) and Resident Management Companies (RMCs), while continuing to assist Managing Agents in delivering high-quality property management solutions.
Legislative Changes Driving New Opportunities
The Leasehold and Freehold Reform Act 2024 introduces key reforms designed to make the RTM process more accessible, enabling more buildings to take control of their management:
- Elimination of the Two-Year Waiting Period – Leaseholders will no longer need to wait two years after purchasing their property before initiating an RTM claim.
- Revised Participation Thresholds – The threshold for leaseholder participation has been adjusted from 50% to 25%, allowing buildings with up to 50% non-residential floorspace to qualify for RTM or freehold acquisition.
These changes provide leaseholders with greater control and flexibility in how their buildings are managed, while also influencing the role of Managing Agents who continue to serve a significant portion of the sector.
Tailored Support for Self-Managing Leaseholders and Managing Agents
TMS Ltd offers flexible and bespoke property management solutions tailored to the unique needs of both self-managing RTM/RMC directors and Managing Agents looking for additional support. Our services provide essential administrative and operational assistance, ensuring developments run smoothly while allowing directors and agents to focus on strategic decision-making.
Key services include:
- Managing contractor liaison and maintenance coordination
- Assisting with compliance and regulatory requirements
- Supporting directors and managing agents in fulfilling their responsibilities effectively
TMS Ltd works within clients’ chosen software systems and maintains stringent privacy policies to ensure data security and confidentiality. Whether supporting self-managing leaseholders in their transition to RTM or assisting Managing Agents in delivering efficient services, TMS provides a reliable and cost-effective solution.
Industry Expertise You Can Trust
Tailored Management Support Ltd (TMS) was co-founded by Emma Peach MTPI AssocRICS and Zoe Southwell MREC, bringing together decades of experience in property management and industry recruitment.
- Emma Peach has nearly 20 years of industry experience, working directly with Managing Agents and leaseholders to deliver tailored property management solutions. She is also the founder of Peach Property Consultancy.
- Zoe Southwell has over a decade of specialist recruitment experience supporting the property sector. She is also the founder of Connectus Recruitment Ltd.
Together, they have developed TMS Ltd to meet the growing demand for flexible, high-quality management solutions, empowering leaseholders while complementing the services offered by Managing Agents.
Meeting an Evolving Industry Need
“Initially, we were instructed by Managing Agents to assist them in bridging gaps in employment, supporting onboarding requirements, and assisting those not yet ready to hire full-time staff,” says Emma Peach, co-founder of TMS Ltd. “However, we are now witnessing a shift, with self-managing leaseholders also seeking support. The new legislation gives leaseholders a real opportunity to take control, and we are here to provide the professional support and expertise required to make self-management a success.”
“TMS Ltd is all about providing choice, flexibility, and control,” adds Zoe Southwell, co-founder. “Many leaseholders still rely on the expertise of full-time Managing Agents, but there is also a growing number choosing to self-manage who require assistance with specific tasks. At TMS, we ensure they have the tools and expertise needed to succeed.”
Contact us at [email protected] to discuss how TMS can support you in the management of your building.
