We have talked, in previous articles about the future of both repairs and customer service but how will specifically AI aid this? Colin Stokes, MD of Adiuvo takes a look (NOTE: we would like to draw your attention to the footnote at the end of the article*)
One of the primary ways that AI will affect residential property management is through the use of predictive analytics. By analysing large amounts of data, AI can help property managers to predict maintenance issues before they occur. This can save time and money, as well as improve the overall condition of the building. For example, AI could identify a faulty boiler before it breaks down, allowing property managers to arrange for repairs before the residents are left without heating and hot water.
AI can also be used to automate many administrative tasks that are currently carried out manually. For example, AI chatbots can be used to answer residents’ queries and resolve common issues. This can save property managers time and resources, freeing them up to focus on more complex tasks.
Another area where AI will aid property management is in energy efficiency. AI can analyse data on energy usage and provide recommendations on how to reduce consumption. This can help to lower costs for both property managers and residents, as well as reducing the building’s carbon footprint.
AI can also improve security in residential buildings. Facial recognition technology can be used to identify residents and authorized visitors, while also detecting and alerting staff to any potential security threats. This can help to prevent unauthorized access to the building and improve the overall safety of residents.
Of course, there are also potential concerns around the use of AI in residential property management. One of the main concerns is around privacy, as the use of facial recognition technology and other AI tools could raise concerns about data protection. Property managers will need to be transparent about the data they collect and how it is used, as well as complying with relevant privacy laws and regulations.
Overall, the future of residential property management is set to be transformed by the use of AI. From predictive maintenance to energy efficiency and improved security, there are many potential benefits to be gained from embracing this technology. However, it is important that property managers approach AI with caution and take steps to ensure that it is used responsibly and ethically.
*this article, bar the first paragraph was written entirely by AI using Chat GPT and a very simple prompt.
