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The Communities Secretary’s announcement that he is to set up a new Housing Complaints Resolution Service was welcomed by FirstPort.

Darren Waitson, CEO and Founder at Nirvana Maintenance looks at kickstarting your year to meet your property management goals.

Rachel Waller, Associate Solicitor at Bishop & Sewell, looks at privacy rights and obligations, such as General Data Protection Regulation.

This month Belinda Thorpe from Residentsline introduces PropTech and what this could potentially mean for block management.

For me, watching the debate unfold on the regulation of managing agents is a case of déjà vu. That is because I have seen it all before.