Many leaseholders may not even know who their Landlord is.
Every demand for ground rent or service charges must include the name and address of the landlord and an address in England and Wales.
Where your landlord changes they have a legal duty to serve a notice on all the leaseholders advising of their name and address.
If your service charges are collected by a managing agent then as a leaseholder you have a right to ask your agent for the name and address of the landlord. It would be wise to advise that it is a request under S.1 of the Landlord and Tenant Act 1985.
Your agent has 21 days to respond to your request.
Often your landlords may be Companies, if you are want further information on the Directors of these Companies then you can write to your Managing Agent or Landlord asking for the name and address of every director and the company secretary. It would be wise to refer to S.2 of the Landlord and Tenant Act 1985 when requesting information about the directors.
You can also locate information about your landlord at the Land Registry Office and if relevant their company details at Companies House.
If the landlord has chosen your Managing Agent and you are not happy with their choice then you have an option to write to your landlord advising them that you wish to be consulted on matters relating to the appointment or employment of a managing agent for your block. Refer to S.30B of the Landlord and Tenant Act 1985 when sending in this request.
The landlord should write within a month to the Residents Management Company (RMC) advising what the agent has been appointed to do for the landlord, giving the association an option to comment on the agents performance and to whom those comments should be sent.