The team at Ardent Lift Consultancy walk us through Health & Safety standards in the lift industry throughout the years.
Since Elisha Otis invented the safety gear device in 1854, the lift industry has continued to make alterations to the standards that lifts should be installed to and technology has advanced to enable further safety systems to be implemented. Any new installations need to comply with EN81-20 and EN81-50 regulations, which replace the British “Lift Standards” which were harmonised with European Regulations in 1998 and the introduction of EN81-1 (traction) and EN81-2 (hydraulic).
The changes are another evolution in the safety performance of lifts and, as witnessed with previous regulation changes, they are not enforceable retrospectively but instead the requirements of the standard will need to be considered during any planned refurbishment scheme. However, as most readers of Flat Living Magazine are living in an already constructed property, what you would like to know is “How safe is our lift?”.
Whilst it is difficult to generalise with lift installations (as many have undergone changes since installation) the below summary should offer some typical guidance, based on when your property was constructed.
1900s – 1960s Construction
Lift design from the turn of the 20th century through to the mid-1950s was relatively consistent due to limited construction and minimal changes in the technology available to the industry. Many of these units are still in service as they were installed in low usage residential properties and were of a high build quality (far greater than some seen today).
However, where left in near original condition, the lifts are no longer in accordance to modern safety standards and this is often raised in the insurance inspection reports.
Image: Mesh lift shaft and open lattice gates pose a shearing hazard to operatives and passengers.

- Mesh lift shafts offer potential shearing hazards
- Open lattice car and landing gates offer potential shearing hazards
- No emergency intercom for entrapped passenger to contact lift contractor
- Timber landing doors offer potential fire risk
- Timber lift cars offer potential fire risk
- Round guide rails enable limited CE marked safety systems to be installed
- Poor control and floor levelling accuracy leading to potential tripping hazards
- Unsafe wiring and controls could result in electrical fires and shorted safety systems
- Hazardous materials apparent, with carcinogenic or asbestos type materials used
- Limited H&S / Code Compliance Works (leading to HSE involvement in the event of accident)
1960s – 1970s Construction
A boom in housing requirements fuelled massive construction projects throughout the UK, with “estates in the sky” being built. The major lift manufacturers of the time (Express, Otis, Keighley, etc.) were involved in designing and installing lifts to keep up with demand.
The products of this time were built to high specifications to withstand the high demands these estates would put onto the lift equipment and, as a result, many are still in operation (albeit via refurbishment programmes over the decades). Much of this equipment has been installed prior to the introduction of the Health and Safety at Work Act, and as such, fundamental safety issues (task lighting, machine guarding, stop switches, etc) had not been installed and the lifts could be hazardous to operatives and passengers alike if left in the original condition.

Image: Unguarded machine with no emergency stop switch poses shearing hazard to operatives
- Doors with no form of non-contact protection leads to impact injuries
- Obsolete components leads to onsite repairs made to critical components
- No form of signalisation to offer information, leaving lifts non-compliant for disabled access
- No emergency intercom for entrapped passengers to contact lift contractor
- Unsafe wiring and controls could result in electrical fires and shorted safety systems
- Hazardous materials apparent, with carcinogenic or asbestos type materials used
- Limited H&S / Code Compliance Works (leading to HSE involvement in the event of accident)
- Limited provisions for firefighting in tall buildings
- Poor control and floor levelling accuracy leading to potential tripping hazards
1980s – 1990s Construction
1980s and 1990s saw large development of private residential developments- typically lower rise than the 1960s tower blocks. The lift equipment was predominantly coming from major contractors (ThyssenKrupp, Otis, Kone) during this period. Build quality of the properties fell as developers used lesser quality materials and poor construction has led to issues with lift shaft structures. The lift equipment started using microprocessor technology during this period and this has in turn led to the “obsolescence” of some components, where spare parts and technical support are no longer readily available. The result is that reliability of many lifts has suffered, and residents have experienced prolonged periods without lift service.

Image: Lift installed into lightweight Thermalite block shaft, which has led to guide brackets becoming dislodged from structure.
- Doors with only single photocell leads to impact injuries
- Obsolete components leads to onsite repairs made to critical components
- No emergency intercom for entrapped passenger to contact lift contractor
- No form of signalisation to offer information, leaving lifts non-compliant for disabled access
- Unsafe wiring and controls could result in electrical fires and shorted safety systems
- Hazardous materials apparent, with carcinogenic or asbestos type materials used
- Limited H&S / Code Compliance Works (leading to HSE involvement in the event of accident)
- Limited provisions for firefighting in tall buildings
Mid 1990s – 2000s Construction
From the mid-late 1990s the MRL (Motor Room Less) was introduced into the marketplace. Whilst the major lift contractors (Kone, Schindler and Otis) have produced their own takes on MRL equipment, other smaller companies have done the same with varying degrees of success.
Some products have been robustly designed and are utilising known and respected components in their lift installations. However, there are many manufacturers from Europe and China where the lift equipment is poorly installed, there is no technical support offered to the UK market and in some instances, lifts have been removed after only two or three years’ service.
Health and safety standards are generally good from modern MRL equipment (as they should be CE marked, type tested equipment), though there are exceptions…
Typical MRL Issues
- Lightweight construction from some manufacturers
- Unique designs can make maintenance difficult to carry out
- Limited technical support results in longer down time and incorrect diagnosis of some issues
- Lesser lifespan of controls results in lifts lasting far less than the industry recognised 20-year target
- No scope for future refurbishment means that some lifts have to be replaced at the end of their lifespan
- Emergency release procedures can be complex, resulting in difficulties releasing entrapped passengers quickly

Image: Controller installed above main entrance. Poor quality install, multiple wiring issues, difficult to maintain and fault find.
Action Points for Owners/Operators of Lifts
Following the introduction of the EN81 standards in 1998, the standards were tweaked in 2003 with the introduction of EN81-80, which proposed safety rules (similar to those outlined in the lift standards) to existing lifts, to be dealt with retrospectively.
A list of 74 rules and recommendations were introduced within that document to ensure the safety of passengers and operatives when dealing with older lift designs. Many of them overlap with the recommendation of the HASWA 1974 and failure to address them can see the full weight of the HSE coming down in the event of accident. The below list offers some insight into some of the matters highlighted for action when undertaking any refurbishment works:
- 13 – No or inadequate partition for several lifts in the same well 5.5.6.2
- 17 – No or inadequate lighting of the well 5.5.10
- 19 – No or unsafe means of access to machine and pulley room 5.6.1
- 23 – Inadequate lighting in machine or pulley room 5.6.5
- 32 – Unlocking of landing door without a special tool 5.7.8.1
- 43 – No or inadequate balustrade on car 5.8.6
- 49 – No or inadequate protection means on sheaves, pulleys, or sprockets against introduction of objects 5.9.1
- 52 – No protection means against ascending car overspeed on traction drive lifts with counterweight 5.9.4
- 73 – No or inadequate load control on car 5.14.5
Covid-19 Related Safety

The current Coronavirus pandemic has brought its own level of safety concerns when using lifts. Use of push buttons to call the lift could pose a risk of contamination in public places.
People have naturally developed work arounds like using the stairs (not always an option) or using an object to push the button (this only reduce the risk, not eliminating it).
However, the lift industry has responded with innovative product development with the below options now available on the market:
- Pushbuttons incorporating silver-ion enabled antibacterial technology
- Infra-red ‘touchless’ push buttons and car operating panels
- Phone QR Code reader enabled contactless elevator call system
- Phone App controlled Lift with connection via Bluetooth
- Voice recognition software to call the lift
Further information on Covid-19 related elevator safety can be found at ardentlc.co.uk where you can download a printable COVID-19 Lift & Escalator Safety PDF sheet to display in your property.