How technology can improve incident management, what should be recorded, and why good data benefits everyone in the block.
Browsing: Disputes
From residential towers to hospitals and offices, lift-related disputes have become a common and costly problem for building owners and managers.
For many property managers, a failing lift is more than just an inconvenience; it’s a reputational risk.
Living in close proximity with others brings many benefits, but it also brings the occasional clash of personalities, expectations and priorities.
Many disputes arise from misunderstandings, poor communication, or a failure to follow correct legal procedures.
In the fast-paced world that we all live in, good, timely communication is key. Without this people are in the dark and don’t know what you are doing for them.
By distinguishing between personal disputes, lease breaches and building risks, managing agents can act proportionately.
In this article we will explore the top 10 complaint themes and which early-intervention tactics can be utilised to help reduce any friction.
In block management, disputes are unavoidable. Poor records make them worse, while good records make them manageable.
Among the most common of these are disputes over service charges, particularly when it comes to communal areas.