Author: adiuvo

Colin Stokes, MD of Adiuvo, shares a case study of a recent single emergency and what was involved in managing it.

We have talked, in previous articles about the future of both repairs and customer service but how will specifically AI aid this? Colin Stokes, MD of Adiuvo takes a look (NOTE: we would like to draw your attention to the footnote at the end of the article*) One of the…

Colin Stokes, MD Of Adiuvo, the UK’s largest out of hours call handler for the Property Industry, reviews his favourite calls of last year.

As customer preferences change and technology makes astounding leaps what will customer service look like in the next few years?

Colin Stokes, MD of Adiuvo talks about options available when providing an Out of Hours Service and what those who provide should be aware of.

Managing Director of Adiuvo looks into his crystal ball to predict what the Property Sector will see in 2023.

As we approach the winter months, the changing weather conditions can cause damage to your home. However, with a few easy steps you can prepare your property for the long, cold months ahead.

The future of repairs and maintenance is beginning to look like science fiction, so what are we expecting to see in the next few years?

With summer almost over and the news full of worldwide severe weather events every property manager is reminded that the days of a storm are guaranteed to be almost impossible as they deal with a multitude of leaks, damage and fallen trees not mentioning the subsequent surveys and repair and reinstatement works.

Adiuvo provides out-of-hours call handling and where necessary provision of contractors to more than 700,000 properties throughout the UK and Ireland via a team of experienced property and customer service staff.