Would you know how to help a young person sleeping rough? Centrepoint does!

We’ve all seen a young person sleeping in a doorway but what’s the best way to help them? Our corporate charity partner... more »

How the residential property manager's role is evolving

To many, residential property management is seen as just looking after the communal areas of a development says Paul Atkinson and Martin... more »

Following in father's footsteps

Dave and Rob Callen, Development Managers at residential property management company FirstPort discuss their careers as residential... more »

Living happily ever after?

Nick Freeth, Managing Director at Retirement Homesearch looks at the pitfalls to avoid with equity release. There’s been a growth... more »

Where are we two years on from Grenfell? Fire safety and the residents' voice.

Dame Judith Hackitt, who led the Independent Review of Building Regulations and Fire Safety in 2017, discussed the importance of resident... more »

Choosing an out of hours provider

Colin Stokes, Managing Director of Adivuo looks at what you need to consider when trusting an out of hours supplier with your brand. Choosing... more »

How do you know if you've got the right property manager?

Nygel Scourfield, Managing Director of FirstPort Property Services shares his opinion: As the largest residential property manager... more »

Grenfell and beyond

The housing sector is now firmly in the Government's sights for reform says Nigel Howell, CEO of FirstPort: The Communities Secretary,... more »

Property Predictions from FirstPort

Nigel Howell, CEO of FirstPort provides his predictions for the year ahead. 2019 will be year of change for the Leasehold system It’s... more »

Lessons from the short let market: the small changes that can bring big wins

Short term let providers are making all the headlines of late, for good and bad reasons. One thing is certain: they have captured the... more »

Going up or coming down? How long can your lift last?

Gavin McGarty, Technical Manager at FirstPort, lets us know how they keep one of the UK’s largest lift portfolios going up and... more »

Understanding Your Reserve Fund

The team from FirstPort explain what you need to know about your reserve fund and why you need one. You may have seen a line in your... more »

Constant Friends: Adding Value in Client Service & Retention

Mark Scarisbrick, Client Services Director at JB Leitch, let's us know what makes for a great customer experience and why it's important... more »

Robertsons book launch

As he announces the publication of Robertson’s Insurance principles for leasehold flats, Paul Robertson advises anyone considering... more »

Is a new regulatory approach required for property management agents?

At the ARMA Conference on the 18th October 2017, Communities Secretary Sajid Javid announced plans for new measures to help create... more »

Regulation déjà vu

Paul Robertson explains why, amid the current debate, he has the distinct feeling that he’s seen it all before… For me,... more »

What does the Government White Paper on Housing have to say about leasehold issues?

Does the Government White Paper on ‘Fixing Our Broken Housing Market’ involve fixing leasehold? The Government has published... more »

Karen Bright asks what is a Small Claim and how can I recover one?

The recovery of money from a debtor is often a stressful process. In the current economic climate it presents a real possibility that... more »

Trust Tax Returns

You probably know by now that you must hold service charge monies, and any interest accruing, by way of statutory trusts in accounts... more »

Cinemas, gyms and bee-keeping clubs: why it’s good business to ‘create communities’ on developments

There’s a change afoot in our cities which is set to transform apartment living, with larger, more complex developments now far... more »

Roger Southam asks....How do we solve the leasehold conundrum?

There is a constant debate going on among flat owners and property managers about the legislative changes that would solve all our... more »

Alan Walker...considers communication

Communicating with residents isn’t always easy, especially when don’t speak the same language ‘Quiet enjoyment’.... more »

Bob Smytherman asks....What does 2016 have in store for those of us living in a leasehold flat?

One of the biggest issues facing many parts of the country this winter has been flooding. The FPRA continues to argue that in responding... more »

The Future of Flat Sharing

London, UK - EasyRoommate CEO Albin Serviant has explored the state of the current housing crisis, the concept of the so-called “sharing... more »

How ethical is your business?

Michael Lee believes it’s time property managers started taking professional ethics seriously. It could pay dividends. Behaving... more »

Alan Walker asks - What does the next five years have in store for leaseholders?

Let’s start with a Flat Living quiz. If the answer is “13 over the past 18 years”, what is the question? Some clues... more »

How much is your buy-to-let flat really worth?

Looking for an investment property? Then make sure you get an independent valuation, says Graham Balchin The UK economy continues... more »

Jonathan Upton takes a look at a landmark decision that has serious consequences for flat owners going for right to manage in multi-block development

Now RTM applies to ONE self-contained block only It is common for a residential estate to comprise more than one self-contained building... more »

The Growth Conundrum

How can successful block managers ensure that profitability isn’t threatened by the cost of expansion, asks Matthew Smith? The... more »

Bob Smytherman talks about the latest accountancy regulations

RMC directors are unlikely to welcome new accountancy regulations which signal the end of filing dormant accounts. The accountancy... more »

Peter Dening Explains The Role Of The Expert Witness In Leasehold Disputes

Many people may have heard or used the term 'expert witness' but how many are actually sure what an expert witness is or what they... more »

Rosemary Reynolds at Davis Blank Furniss discusses....Property Management: General Terms of Purchase and why you need them.

Many people assume that a standard set of terms and conditions are only used in the sale of goods/ provision of services but they can... more »

Olivia Tassell asks whether a share of your freehold is really worth fighting for?

Buying a flat with a share of freehold usually means that, as well as a long lease, the purchaser will receive a share in the landlord... more »

Is a career in Property Management for you?

I was recently asked what I believed would attract more people to the Property Management Sector which at first seemed a very overwhelming... more »

Communication and Customer Service in the Residential Property Sector

A great presentation from James Biley, Marketing & Communications Director at Countrywide Estate Management, discussing communication... more »

When It Comes To Property Management, it’s vital to strike the right balance

Your favourite tunes may not always be music to your neighbour's ears. What is the link between Dolly Parton's I Will Always Love... more »

Floods: Why Are Flats Treated Differently

FPRA has been working with The British Property Federation; The Royal Institute of Chartered Surveyors; The Association of Residential... more »

Guarantee success in 2014 - Block Management

2014 is now well under way and a confidence is returning to the world of business. With a healthy pipeline of residential developments... more »

Does self managing your block really save money?

Nobody likes to spend money unnecessarily, especially when times are tough and every penny counts. It is in such times that we look... more »

John Williams opinion on Utility Companies

I like to think I am a fairly placid person and I get on with most people, - whether they get on with me is another matter! However,... more »

Will the Green Deal work for flat owners, asks Bob Smytherman

The FPRA has long been concerned about the issue of energy efficiency for long- leaseholders living in blocks of flats, due to the... more »

Fighting back against Red Tape - John Williams

In the last issue of Flat-Living I started off by saying ‘I like to think of myself as a fairly placid person . . .’ I... more »

The issues facing leasehold flat owners rarely receive much public attention

Leasehold matters are now being discussed in the House of Lords courtesy of Conservative Peer Baroness Gardner of Parkes – a... more »

Bruce Maunder Taylor, a chartered surveyor and member of ARMA's Council, pr

On your bike! QUESTION We keep receiving letters from our managing agent telling us to remove Our bikes from the communal areas on... more »

Why leaseholders need a united voice

Why leaseholders need a united voice In the absence of support for sector reform from the government, Andrew Blair believes it’s... more »