Privacy Policy

Your Information

We are committed to protecting your privacy and respecting your data. This privacy policy outlines our commitment to you so that you feel confident about the security of your information.

Mailing List Subscriber

When you sign up to receiving monthly emails from Flat Living, we will ask for the following minimal amount of information:

  • First and last name
  • Company
  • Email address

This data is then stored within Mailchimp so that we can easily and securely send you an email to notify you that our latest issue is ready to read.

Once you have signed up using an online form, you will then receive an email asking you to confirm that you wish to receive emails from us. If you do not complete this we will be unable to email you.

If at any point you wish to unsubscribe from receiving our emails, you can do this a number of ways:

  • Click the unsubscribe button at the bottom of any of our emails and you will immediately be unsubscribed.
  • Advise us by email to Rebecca@flat-living.co.uk and you will be unsubscribed from our list within 72 hours, we will confirm by email that you have been removed.

Shop Customers

When you purchase a product using our online shop we will require more information than if you want to sign up to our mailing list to allow us to process your order.

We will ask for the following:

  • First and last name
  • Company
  • Email address
  • Phone number
  • Credit / debit card details

This information will be used to fulfil your order and kept on record for accounting purposes for up to two years.

We will not store your credit or debit card information; this is solely used by SAGE to process your payment. You can find further information about how SAGE handle your payment and data here.

Sponsors & Advertisers

Data from our advertisers and sponsors will be kept within Mailchimp for up to 24 months after the end of the contract term. This information is for regular communication in relation to the advertising package that you have.

From time to time we will contact potential sponsors who we feel may have a legitimate interest in advertising within Flat Living. As part of this process if at any point you do not wish to receive these emails you can advise us by either

  • Clicking the unsubscribe button at the bottom of any of our emails and you will immediately be unsubscribed.
  • Advise us by email to Rebecca@flat-living.co.uk and you will be unsubscribed from our list within 72 hours, we will confirm by email that you have been removed.

MailChimp

We use MailChimp to store our date which complies with Privacy Shield Guidelines for how your data is securely looked after. More information about Privacy Shield can be found here.

Cookies

When you visit our website we use cookies to track visitors and identify things likes the most popular pages. This information does not allow us to directly identify you; instead it allows us to see what pages have been visited.

If you do not wish to use cookies while browsing our website you should disable them within your browser or  Change your Cookie settings

 This cookie information is stored in Google Analytics for up to 38 months. You can view the Google Analytics Privacy Policy here

Pixels

We use the following social media sites:

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter

As part of this we may have pixels in place to provide you with relevant advertising after you have visited our website.

This means that if you have visited our website, you may then see one of our adverts on any of the social media sites above.

To understand more about how pixels work on social media sites you should visit each of the sites relevant policy’s which are detailed below.

Accessing Your Information

If you would like to access the information that we hold about you, please email us your request to Rebecca@flat-living.co.uk and we will provide this to you within 7 days.

Unsubscribe

If at any point you wish to unsubscribe from receiving our emails, you can do this a number of ways:

  • Clicking the unsubscribe button at the bottom of any of our emails and you will immediately be unsubscribed.
  • Advise us by email to Rebecca@flat-living.co.uk and you will be unsubscribed from our list within 72 hours, we will confirm by email that you have been removed.

Useful Information

We are registered with the Information Commissioner’s Office (ICO) under registration Z1550223 

Your information is important to us and we will look after it. We do not sell it to third parties nor will we spam you.

Our privacy policy will be updated and you can see the date below of our latest policy.

May 2018