Making a Claim

Take the pain out of making a claim

Insurance is a “distress” purchase. You only need to use it when something goes wrong. So when something does go wrong what can you do to make sure that your claim is handled quickly?

Some simple steps can help you control costs and have your claim paid quickly and with the minimum of fuss.

Prompt action is always the key and it may reduce the size of the potential claim. Remember the more that your Insurer pays out in claims the greater the likelihood that your premium will increase.  Prompt action should also reduce a water leak from spreading into adjacent flats.

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Making a complaint against an insurance company

This month Paul Robertson looks at how to make a complaint about an insurance company and who is eligible to do so. In this issue... more »

 How to make sure your claims are handled quickly

Insurance is a “distress purchase”. You only need to use it when something goes wrong. So when something does go wrong,... more »

Making a claim

Most of us pay our insurance and hope never to make a major claim. While most Resident Management Companies (RMCs) and their Property... more »

 Tackling claims frequency: how a proactive approach can pay dividends

Ian Hollins of Clear Building Management offers advice to leaseholders and RMC directors struggling with spiralling insurance costs. Claims... more »

Will your claim cover your costs?

Don’t forget to regularly check that your sum insured is adequate to cover major damage to your block, warns Roger Corp from... more »

Floods again? Let's hope not

If the worst does happen, make sure your block is prepared. Here is some advice from Residentsline on how to get your flood damage... more »

How do we make sure we have the correct Sum Insured?

The quality of your insurance cover is paramount, but the next most important matter is the accuracy of the building sum insured. As... more »

Reduce the chance of water damage this winter

Have you ever looked at your insurance renewal documents to find your Buildings premium has risen well beyond inflation? Often the... more »

Insurance products sometimes overlooked

There are areas of optional cover that some Residents’ Management Companies (RMC) decide not to take out, a brief summary of... more »

Protect your property against subsidence

Could subsidence be a problem for your block? Richard Ayton-Robinson explains what to look out for and how to lower your risk Insurers... more »

Don't overlook the insurance detail

Insuring a block of flats or a building converted into flats is very different to insuring other types of property. With flats insurance... more »

How to handle frozen pipe emergencies

A frozen pipe is an emergency, because this will cause it to burst causing thawed water to come pouring from the break. The following... more »

How is my insurance premium calculated

How is your insurance premium calculated? You probably wonder when you ring around to review your insurance premium why you are given... more »

Agreement reached on flood insurance

After months of talks, on 29 June the government announced it has now reached an agreement with the Association of British Insurers... more »