Twenty-five years and counting

Grosvenor Systems celebrates its quarter century with the release of Propman X4

On 22 February, 25 years since its inception, Grosvenor Systems is launching the latest version of its property management and accounting software, Propman X4. The new version features more than 100 software enhancements to improve users’ day-to-day operations. Propman X4 will include new workflow functionality and a notification centre to streamline daily tasks, alongside a new supplier portal, which is set to transform the traditional supplier/contractor interaction.

The software has been in development for the past two years in close collaboration with Grosvenor’s customers. Gary Tarrant, head of operations at Trinity Estates, has been involved in the project and is looking forward to seeing the new version go live. “We’ve been working with Propman since Trinity was established in 1999, and we’ve always seen the products developing ahead of the market,” he says. “The new workflow feature will be a massive help for us. It will streamline our processes and the event alerts will remove the possibility of any tasks being accidentally overlooked. This means that we can offer our own customers an even better service.”

Key features of the new release include:

  • The templating of business process workflows. This allows individual tasks to be allocated to a specified user or job role and sets a timeframe for completion. Business process events can be created automatically on a regular basis, or created on an ad-hoc basis.
  • A notification service centre provides users with a daily task list, which is updated in real time. Notifications will be triggered when jobs, diary events or business process events are allocated, when supplier invoices requiring authorisation are entered in the system, and if communications from tenants, suppliers or clients are entered via the Propman Online web portals.
  • The supplier web portal. Propman X4 transforms the traditional supplier/contractor interaction by allowing suppliers to view the jobs allocated to them, flag them as work complete and upload their invoices directly into the system. Additionally, suppliers can upload required documentation such as PI Insurance for authorisation by property managers.
  • Enhanced supplier approval process. Suppliers are able to upload their compliance details to Propman via the supplier portal. Through integration with the Propman jobs function, users can set up an unlimited number of approval dates and are notified whether the supplier is approved to carry out a particular piece of maintenance work. Users and suppliers are also notified when approval dates expire.

All software enhancements are free of charge for Propman customers, rather than being provided via new chargeable modules.

In 25 years, a great deal has changed in the property industry. Nic Dodwell, managing director of Grosvenor Systems highlights the fact that today’s technology allows a vast increase in productivity and real time access to information and communication 24/7 via a wide range of devices. “We are constantly evolving our Propman software to meet the needs of our customers, ensuring that we keep our position as a leader in the accounting and property management marketplace,” he says. Nic was delighted that Propman scored four out of five – the highest rating for the most effective property management system and was named one of the most commonly used in a recent survey published in 2015 by Brethertons Solicitors.

For further information, go to the Grosvenor Systems website at
Twitter:  @PropmanSoftware
LinkedIn: Grosvenor Systems