Blockman, Topfloor

Blockman is based on cloud computing. There are no additional hardware, system or network requirements. Users just need a broadband connection to use the system. Users pay a monthly fee based on number of units under management, not on users. The only additional 'Add On' is the lessee portal MyBlockman and the site is optimised for mobile and tablet view.

Key features & benefits include:

  • General Ledger Based, Service Charge and Ground Rent Accounting System
  • Multiple Sinking Fund Accounting
  • Online Document Storage
  • Secretarial and Administration
  • Global Creditor Payment System using Bulk Payment File Formats
  • Issue and Diary Management System with reports for contact analysis Types of client reporting available include:
  • Trial Balance / Balance Sheet
  • Income and Expenditure
  • Overdue Accounts
  • Budget Analysis
  • Forecast Analysis
  • Year End Reports for Auditor

Diary and checklists are included within the system and automated to ensure follow up.

What information can residents see?

  • Management Information
  • Balance and Service charge account history
  • Documents
  • AGM / EGM notices / proxy forms / minutes
  • Announcements
  • Issues they have raised and the progression of issues to resolution

Leaseholders can nominate a further two account logins, which could include the tenant / resident.

What information can directors see?

All of the above including specific financial reports selected by the property manager for RMC director’s to view.

Can residents report faults?

Leaseholders can notify property managers about issues through the site but the classification of the issue is up to the property manager who can then decide how the issue is progressed and who can see it. They are also able to merge multiple issues into one. This gives the client /property manager the option to provide as much or little information as they want to residents. When issues are raised, they can be automatically progressed to work orders and invoices raised when resolved.

Does Blockman integrate with finance packages such as Sage?

There is no requirement for this, as Blockman can raise the property manager’s management fees and invoices each month and reports can be exported to Excel in CSV format.

Insurance / Valuations

These are not covered in the software.

ARMA / RICS compliance

Blockman is fully compliant with ARMA and RICS requirements.

What can be automated for the property manager?

Creditor payment files for suppliers may be produced. Email notifications are automatically sent to lessees through Myblockman when service charges are charged, when payment is received, AGM notices produced etc.

What support is available for property managers?

Initially telephone support is available for designated trained contacts. Thereafter Email support is available for designated contacts within the property manager’s office or any operators that show sufficient knowledge of the system. Support answers generally include GIF's to demonstrate how the system works.

How is data migrated for a new managing agent using your system?

Data is migrated via CSV files.

Are there additional modules / add-ons available?

MyBlockman! - the leaseholder’s account online is available as an odd-on to the system.

About Blockman

BlockMan is based in Dublin and are four time finalists in the Deloitte Fast 50.

Having developed and mastered the Irish market, Blockman is now using its knowledge to move in to the British marketplace.

The system has been available in the UK for two years and Blockman and Myblockman are now used in the management of more than 100,000 leasehold units.

For more information contact Niall Wrafter 020 3393 3042 www.blockman.co.uk